Please be advised that we are no longer taking same-day appointments for in-person branch transactions.  Branch visits must be by appointment only until further notice.

If you need to complete a transaction in person, please make an appointment by calling 800-765-4527.  We will not accept same-day appointments.  Appointments must be made at least 1 business day in advance and are not guaranteed due to limited time slots. Please plan accordingly.

• As of April 15, 2020:  Members who enter the branch must wear a face covering (except children under the age of 2 and only with adult supervision, as can be done safely, for children ages 2 to 8.) See official  City of Pasadena Order for details. 
• We will be limiting the number of people inside the branch at any given time so you may be greeted by an employee and asked to wait outside.
• Practice social distancing and keep at least 6 feet of distance between you and anyone else in the branch.
• Use our ATM in the Parsons Pasadena lobby or any one of 30,000 CO-OP ATMs for surcharge-free cash deposits or withdrawals

These changes will be in effect  until further notice  and is in accordance with the City of Pasadena's Safer at Home Order for Control of COVID-19 and the State of California. We will keep you updated as the situation progresses.

For more information visit our COVID-19 resources page .