parsons federal credit union parsons fcu parsonsfcu

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Contact Us


Have a question? Send a message to and one of our team members will respond as quickly as possible. Be sure to include your name, telephone number, and a clear description of the matter you are contacting us about. 

Online Chat

Chat is available within Online Banking during normal business hours for your convenience.


100 W Walnut Street, Pasadena, CA 91124                          

P.O. Box 90667, Pasadena, CA 91109-0667


(800) 765-4527 or (626) 440-7000

Hours:  8:00AM - 4:30PM PST


Pasadena Office      (626) 440-9405

Loan Dept.               (626) 243-1356     

Card Activation Direct Phone Number
To activate or deactivate a Visa credit card, or to deactivate a Debit/ATM card, you may dial (800) 223-9166 to be directly connected to the Parsons Automated Response (PARS) line. This phone line is available 24/7 for your convenience.

Debit/ATM Card Activation or PIN Change

(866) 762-0558

To Report a Stolen Card or Deactivate a Card

Toll-free:  (800) 682-6075

Transaction Assistance Line (Declined transactions)

From within the United States: (888) 526-0404 

Outside the United States: (206) 352-4954