parsons federal credit union parsons fcu parsonsfcu

phone in hand

Contact Us

E-mail 

Have a question? Send a message to mbrserv@parsonsfcu.com and one of our team members will respond as quickly as possible. Be sure to include your name, telephone number, and a clear description of the matter you are contacting us about. Please do not include any sensitive personal information in the email.

Online Chat

Chat is available within Online Banking during normal business hours for your convenience.

Mail                       

P.O. Box 90667, Pasadena, CA 91109-0667

Parsons Federal Credit Union Branch Locations

100 W Walnut Street, Pasadena, CA 91124

5875 Trinity Parkway, Suite 111, Centreville, VA 20120

Phone

Main Line: (800) 765-4527

Pasadena Branch: (626) 440-7000

Centreville Branch: (703) 659-0984 or (703) 659-0981

Branch Business Hours: 8:00AM - 4:30PM PST/EST

Call Center Hours: 8:00am - 7:30pm EST and 5:00am - 4:30pm PST

Fax

Pasadena Office: (626) 440-9405

Loan Department: (626) 243-1356     

Card Activation Direct Phone Number

To activate or deactivate a Visa credit card, you may dial (800) 223-9166 to be directly connected to the Parsons Automated Response (PARS) line. This phone line is available 24/7 for your convenience.

Debit/ATM Card Activation or PIN Change

(866) 762-0558

To Report a Stolen Card or Deactivate a Card

(888) 297-3416
 

Transaction Assistance Line (Declined transactions)

Toll-free: (800) 547-1827

Explorer Rewards

(855) 854-5493