parsons federal credit union parsons fcu parsonsfcu

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President’s Message

On behalf of the employees and Board of Directors of Parsons FCU, Happy New Year! We are honored to work on your behalf and continuously strive to improve your banking experience with us. 2019 was a year of technology transformation. We introduced a new online banking platform and mobile app that deliver ease of use, together with innovation and efficiency. In today’s world, we understand that people are constantly on the go, and your financial institution needs to move with you, at your pace.

On top of that, we also implemented an improved new account opening system and a new online loan application system—both streamline the application process and strengthen security. These enhancements allow you greater ease in doing business with us so you can focus on your other priorities. Our goal is to spend more time consulting with you on your financial matters and carrying out your plan of action, whether it’s saving for your kid’s college expenses or helping your family achieve financial stability. We are here to make your life’s journey easier. I am very proud of the dedication our employees have shown in deploying these systems and hope you and your family enjoy utilizing these new features.

We work for you; therefore, there is no slowing down in 2020. As a member-centric organization, we look for ways to improve our service delivery. With the phenomenal growth we’ve experienced on the East Coast, we will be expanding our footprint and anticipate opening our new Centreville, VA office by the end of Q1 in 2020. This will extend member service call coverage for all time zones. We expect member service coverage from 8:00am to 7:30pm EST.

We look forward to celebrating our 45th anniversary with you this year. Be on the lookout for our special events and pop-ups happening in your area! Cheers to 45 outstanding years of making your life’s journey easier and many more!

Ray Crouse
President/CEO