parsons federal credit union parsons fcu parsonsfcu

newspaper on desk

MEMBER ANNOUNCEMENT: PHONE SYSTEM UPGRADE AND DIRECTORY CHANGES

MEMBER ANNOUNCEMENT: PHONE SYSTEM UPGRADE AND DIRECTORY CHANGES

Monday, November 28, 2016

In an effort to provide better service to our members, we will be upgrading our internal phone system.  All employees'  direct lines and extensions will change as of December 14, 2016.

Please note that our main telephone numbers  will not change :  (800) 765-4527 and (626) 440-7000 remain the same.

DOWNTIME
There will be a   30-minute window (4:00 - 4:30PM) in which the system upgrade will take place and the credit union will not be available via telephone.   The phone system is expected to resume accepting voicemail messages beginning 4:30PM PST. These messages will receive a response next business day.

If you have any questions in the meantime, please call us at (800) 765-4527 or email to  mbrserv@parsonsfcu.com.

Thank you for your understanding and patience.