To Our Members:

Thank you for trusting us with your business during this unprecedented time for our nation.  Many of you may be grappling with feelings of uncertainty about the health of your finances. For nearly 45 years, the credit union has withstood numerous ups and downs and our commitment to serving our members remains steadfast.

In light of everything that is happening in the economy right now, I want to reassure you that Parsons FCU is a sound and stable financial institution. With a 5-Star rating from BauerFinancial and 77% more reserves than what is required by federal regulators, we are well-equipped to support you throughout this epidemic. In addition, we insure our members’ deposits up to $500,000, which is double what major banks offer to their customers. Protecting our members and their well-being is our priority.

I also appreciate many of you who are limiting your visits to our physical location and utilizing our robust online banking services and capabilities. The enhanced technology we introduced last year has been instrumental in allowing you to manage your finances, uninterrupted, from the comfort and safety of your own home. We encourage you to take advantage of our online chat function, which helps alleviate call center traffic and yield shorter wait-times for everyone.

Taking guidance from our local authorities such as the Centers for Disease Control (CDC) and Public Health Department, we are implementing a work from home program for our staff beginning Monday, March 23, 2020.  Practicing social distancing is important in controlling the spread of coronavirus and minimizing the risk of exposure for our employees. Each week, half of our staff will be working remotely, with the other half working from our central location. We do not anticipate any impact to member services following this decision.

We are here to partner with you to weather this situation and make your life’s journey easier. We understand that there may be instances where members find themselves facing financial difficulties. Our people are here to help and we encourage members who may be impacted to reach out to discuss how we might be of assistance.

As this situation continues to evolve, we will update you with any additional changes. In the meantime, stay healthy, and stay safe.

K. Ray Crouse

President/CEO