Elizabeth: Whether our members walk through the door or call us on the phone, we want to give them the best service possible every time. 

Kristen: Our mission statement is to make our members’ life journeys easier and we encourage our staff to always have our members’ best interests at heart. We treat our members how we see them – member-owners who are the key to our success. Without our members’ satisfaction, we would not have been able to build so many meaningful and lasting relationships along the way.

Michelle: Many of our members’ families have accounts with us because they know we’ll treat them well. Those personal referrals let me know I’m doing a good job.

Kristen: Our members are located all over the world and it’s really important that even if they don’t see our faces, our members feel appreciated and looked after. That’s the Parsons Federal Credit Union difference.